- In November 2009, Improved Financial Solutions (“IMFS”), a highly-regarded debt collection agency based in Leeds, was sold to MM Teleperformance for an undisclosed cash sum
- IMFS was established in 2004 by an experienced management team as a new platform to focus on prime consumer and commercial debt collection for blue-chip clients
- Formed in 1978, the Teleperformance group is a leading provider of contact centre management (including CRM and BPO) with 249 contact centres in 47 countries <
- Teleperformance is quoted on the Paris stock exchange (with a market cap as at completion of €1.3 billion)
- IMFS will become Teleperformance’s debt collection platform in the UK
“With the acceptance that at least one of the directors would be required to work alongside our new investors, Asgard's advice and guidance was absolutely essential to ensure we chose the right partner, whilst gaining the best price for the remaining shareholders. Despite extremely difficult and unforeseen market conditions, Asgard's diligent work, particularly during preparation of the Information Memorandum, afforded us an array of quality partners to choose from, which was a wonderful position to find ourselves in. I would have no hesitation whatsoever in recommending Asgard.”
Denise Crossley, Managing Director, IMFS
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